Warranty and Packaging

Warranty and Packaging

Why choose Ford Parts?

Only Ford Parts offer you guaranteed quality, the comprehensive warranty and Ford Genuine/Original Parts packaging to reassure your customers that you’re using the best parts available for their Ford.

Parts warranty

Any new or exchange Ford or Motorcraft part which becomes defective due to faulty manufacture or materials will be repaired or replaced free of charge by a Ford Authorized Dealer. This warranty applies for 12 months from the date of parts or accessory purchase and unlimited mileage, with the exception of:

  • cambelts, spark plugs, filters and wiper replacement blades (12 month or next due service)
  • alarms, clutch assemblies, economy exhausts and shock absorbers (24 months/unlimited mileage)
  • batteries, original equipment quality exhausts, ignition lead sets (36 months/unlimited mileage)
  • sheet metal body parts (6 years/unlimited mileage, subject to conditions of Ford Perforation Warranty)

Labour charges will only be reimbursed if a Ford Authorized Dealer carries out the repair or replacement.

Ford packaging

Ford and Motorcraft branded genuine packaging tells your customers they’re buying genuine, high quality parts worth paying for. It also clearly communicates even more benefits, features and usage information.

Unbranded packaging, on the other hand, tells your customers the parts you’e using are not Ford Premium Quality Parts, and are possibly even counterfeit.

However we cannot guarantee branded genuine packaging on all our products, but every package always shows a security label which clearly indicates Ford and Motorcraft Premium Quality Parts.

Finally, proper packaging helps to ensure parts arrive undamaged and ready to fit - saving you time and trouble.