FAQs / Help

FAQs / Help

  1. I have forgotten my password. What should I do?
    Simply go to the website as usual. You will be asked to enter your member ID and password. Click on the “Forgot Password” button and you will be asked to enter your email address and member ID. You will then be provided with a new password by email.

  2. How much does it cost to be a BOC Partner?
    Being a BOC Partner is free! By completing and signing the enrolment form you agree to increase your annual Ford Parts Sales with your supplying Ford Parts Dealer, by the agreed percentage compared with the previous trading year. In return you will receive the special services and privileges provided by the BOC Partner Club and detailed in your Ford Parts Dealer’s Service Level Agreement. A new sales objective will be agreed annually.

  3. How do I order more point-of-sale material?
    Simply contact your Dealer Trade Specialist at your Ford Parts Dealer (named on your Service Level Agreement) and they will happily provide you with whatever point-of-sale material you require.

  4. Can my BOC Partner membership be terminated?
    Your membership can be terminated at any time: by yourself, by your Ford Parts Dealer or by Ford of Britain.

  5. How do I qualify for special discounts?
    As a BOC Partner you receive preferred discounts on many Ford high demand products, at all participating Ford Parts Dealers in the UK. Your Ford Parts Dealer will supply you with an up to date copy of our Trade Book.

  6. How do I access Ford Ecat+ and Ford Etis?
    If you do not already have access to Ford Ecat+ simply contact your Ford Parts Dealer or visit the Ford Ecat+ website

    Please click here to visit the Ford Etis website

  7. Can I order from different Ford Parts Dealers?
    Yes you can, but you will only receive your special BOC Partner discounts from your supplying Ford Parts Dealer.

  8. What happens if I do not reach my target?
    Your Dealer Trade Specialist will contact you to identify the critical reasons for not reaching your target, and to work with you to develop a plan to help you get back on track.

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